Join OKX - Start Trading With Heymore's Official Referral Benefits

Checklist before changing (deactivating) KYC

Important NoticeIdentity information (ID) used in a deleted account can be re-registered after 30 days.

All assets withdrawnPlease confirm that all remaining assets, including coins and USDT, have been withdrawn from your account.

Unlink phone/email verificationPlease unlink your registered phone number and email for security integration.

Disable 2FA authenticationPlease disable 2FA security authentication such as Google Authenticator or Authy.

Delete API KeysIf you are using trading automation programs (API), please delete your API keys.

Precautions

This exchange does not directly support KYC changes. We recommend contacting customer support to check if KYC information can be changed or reset before deactivating your account.

Access Security

Click the person icon at the top and go to Security.

Proceed with Account Deletion

Scroll to the bottom and click the arrow button for "Close account."

Confirm Account Deletion

Select [Close account] on the account deletion information screen.

Confirm Account Deletion

Select [Close account] on the account deletion information screen.

Check Account Deletion Precautions

Review the precautions and select "I understand."

Check Balance

Check your balance and then select "Continue."

Phone Verification

Enter the verification code sent via SMS.

Email Verification

Enter the verification code sent to your email.

Account Deletion Complete

Once the account deletion is complete, please proceed with KYC verification again on your new account registered with the Heymore referral code.