Checklist before changing (deactivating) KYC
Precautions
This exchange does not directly support KYC changes. We recommend contacting customer support to check if KYC information can be changed or reset before deactivating your account.

Access Security Center
Click the person icon at the top -> select [Security Center].

Access Security Center
Scroll to the bottom and click the [Delete] button to the right of "Delete Account."

Proceed with Withdrawal
Click the [Confirm] button to continue with the withdrawal.

Check Instructions
Review the withdrawal instructions, then click the [Next] button to continue.

Check Balance and Agree
Check your balance, tick the agreement box at the bottom, and click [Next].

Security Verification
Enter the security code received through your verification method, then press [Confirm] to proceed.

Withdrawal Complete
The account withdrawal has been successfully completed.
After completing the account deletion
Once the account deletion is complete, please proceed with KYC verification again on your new account registered with the Heymore referral code.