Pionex

Cashback Rate (%)

50%

User Guide

Maker Fee

0.02%

0.016%

Taker Fee

0.05%

0.04%

Create Account

Cashback timing

Cashback accumulates after you sign up for an exchange and link it to your dashboard.

How to link your exchange

After signing up for an exchange, upload your UID and a photo of your USDT (TRX) wallet address on the Heymore dashboard. The link will be completed within 1 hour.

Important Note

Once you sign up for an exchange and link it to the dashboard, you can claim your refund through a cashback request after trading.

Sign up guide

Select the "Sign up with referral code" button below

First, click "Sign up with referral code" to go to the Pionex registration page.

Select Registration Method

Please choose between social media, email, or mobile registration to proceed.

Check Referral Code

Confirm that the Heymore code has been entered correctly, then click [Sign up].

Email or Phone Verification

Please check your email or phone to complete the verification.

Sign-up Complete

Registration will be completed once the verification is finished.

How to verify KYC

Go to Profile

Click the person icon in the top right corner and select [KYC] from the dropdown menu.

Start Verification

Click the [Verify] button under Identity Verification.

Check Precautions

Review the precautions and click the [Start] button.

Continue

Click [Continue] → [Continue on this device] to proceed.

Agreement and Start Verification

Agree to the terms and continue.

Select Country and Verification Method

You can proceed with identity verification by selecting one of the following: ID card, Driver's license, or Passport.

Upload Authentication Method

Please take photos of the front and back of your ID. Low-resolution images may cause delays in verification.

Facial Verification

Please complete the Face Verification.

KYC review and completion

A "KYC Verification Complete" message will be displayed upon approval.

How to link your UID

How to change KYC

Checklist before changing (deactivating) KYC

All assets withdrawnPlease confirm that all remaining assets, including coins and USDT, have been withdrawn from your account.
Unlink phone/email verificationPlease unlink your registered phone number and email for security integration.
Disable 2FA authenticationPlease disable 2FA security authentication such as Google Authenticator or Authy.
Delete API KeysIf you are using trading automation programs (API), please delete your API keys.

Precautions

This exchange does not directly support KYC changes. We recommend contacting customer support to check if KYC information can be changed or reset before deactivating your account.

Access Security

Click the person icon at the top and go to Security.

Proceed with Account Deletion

Scroll to the bottom and select the [Delete] button under "Delete Account."

Confirm Account Deletion

Select [Confirmation] on the account deletion information screen.

Account Deletion Pop-up

Select [Next step] from the pop-up.

Registration Method Verification

Proceed with the withdrawal verification using the method you used for registration.

After completing the account deletion

Once the account deletion is complete, please proceed with KYC verification again on your new account registered with the Heymore referral code.