Join Pionex - Start Trading With Heymore's Official Referral Benefits

Checklist before changing (deactivating) KYC

All assets withdrawnPlease confirm that all remaining assets, including coins and USDT, have been withdrawn from your account.

Unlink phone/email verificationPlease unlink your registered phone number and email for security integration.

Disable 2FA authenticationPlease disable 2FA security authentication such as Google Authenticator or Authy.

Delete API KeysIf you are using trading automation programs (API), please delete your API keys.

Precautions

This exchange does not directly support KYC changes. We recommend contacting customer support to check if KYC information can be changed or reset before deactivating your account.

Access Security

Click the person icon at the top and go to Security.

Proceed with Account Deletion

Scroll to the bottom and select the [Delete] button under "Delete Account."

Confirm Account Deletion

Select [Confirmation] on the account deletion information screen.

Account Deletion Pop-up

Select [Next step] from the pop-up.

Registration Method Verification

Proceed with the withdrawal verification using the method you used for registration.

After completing the account deletion

Once the account deletion is complete, please proceed with KYC verification again on your new account registered with the Heymore referral code.